Quality is important to our business because we value our customers. We strive to provide products and services which meet and even exceed customer expectations.
The Quality team of ALS is committed to create, implement and maintain the Quality Management System.
- Regular gathering and monitoring of customer feedback
- Proper follow-up of customer complaints
- Selection and performance monitoring of suppliers against set criteria
- Measurable quality objectives which reflect our business aims
- Management reviews of audit results, customer feedback and complaints
- Training and development for our employees
- Regular audit of our internal processes